This
page lists some questions or problems that our users often encounter
when using our Mac OS X products.
If your problem is not
listed here, please email us at
or
submit your question via our Tech Support Form. If you think
your problem and solution should be listed in this page so other users
can benefit from it, please also feel free to email us at
The latest version of my
DragonOne shareware is available, but the serial number I have does not
work for the new version.
If the latest version is a free upgrade to all registered
users, simply email us at
and
we will generate a new serial number for you free of charge. Please
make sure you provide enough information for us to locate your original
registration record, such as your name, address, software name and
version number, and your current serial number.
However, if the latest version requires an upgrade fee, you will need
to purchase an upgrade license.
I would like to upgrade
to the latest version of my DragonOne shareware, how much does it cost
to upgrade?
Most minor updates are free upgrades to all registered users.
However, major version updates may require a discounted upgrade fee.
Please refer to the product page for the latest upgrade pricing.
