This
page lists some questions or problems that our users often encounter
when registering our shareware
products.
If your
problem is not listed here, please email us at
If
you think your problem and solution should be listed in this page so
other users can benefit from it, please also feel free to email us at
After I enter my user
name and registration code then click "Register" button, the
registration application crashes. I'm using Mac OS 9.
It is possible the preferences file for the software you are
registering is damaged. Simple open your Preferences folder (inside
your System Folder) and trash the preferences file of that particular
software (i.e. "AppTab Preferences"). Once the preferences file is
trashed, launch the registration application again and register your
software.
My computer crashed and I
had to reformat the hard drive. Unfortunately, I have no backup for my
serial number.
Email us at
and
we will locate your registration record for you. Please make sure
you provide enough information for us to locate your record, such as
your name, address, software name and version number.
