This
page lists some questions or problems that our users often encounter
when purchasing our shareware products.
If your problem is not
listed here, please email us at
If you think your problem and solution should be listed
in this page so other users can benefit from it, please also feel free
to email us at
I live outside of the
United States and I try to register DragonOne shareware by using the
secured web store. However, my browser does not go anywhere when I
click the store link.
Our secured web store is accessible anywhere in the world.
Your browser needs to be able to access the secured web sites (usually
https sites). Please refer to your browser's help documentation for
settings up the permissions of secured web sites.
I tried to purchase the
software and clicked on "Purchase Now", program tried to contact
eSellerate and failed. I got an connection error message: Unable to
retrieve product information (error; 5236: 4598).
This error sometimes is caused by the server and is
temporary. Try to initiate a purchase later or purchase via our secured
web store.
I live outside the United
States and would like to purchase DragonOne shareware with other kind
of payment than credit card.
If you prefer to purchase our shareware products with other
kind of payment (i.e. cash or postal order), please
for
detailed information.
