This
page lists some questions or problems that our users often encounter
when using our Mac OS 9 products.
If
your problem is not listed here, please email us at
or submit your question via
our Tech Support Form.
If you think your problem and solution should be listed
in this page so other users can benefit from it, please also feel
free to email us at
9Tuner
I
have created custom folder icons to be used with
9Tuner, but none of the icons shows up in Folder
Icon Option's dialog.
Mac
OS 9 uses the icon resource 'icns', which supports
more colors than the traditional 256-color icons.
Resorcerer can help you edit and create the icons
in this type of resource.
Follow these steps in Resorcerer v2.2:
1. Create your icons with traditional ways.
2. Open 'icl8' resource.
3. Select "Build/Update 'icns'" menu item from
the "Icon Family" menu.
4. This will create a correct 'icns' for you.
'icns' actually is a structure that contains all
icon family resources into a single resource.
However, Resorcerer can't visually create the
32-bit icons. You need some other shareware programs
to do it.
I
was changing many folder and system icons and
trying to find my favorite ones, then suddenly
9Tuner crashed.
Changing
icons frequently consumes lots of memory resources.
Turning on the memory display option in Preferences
can help you monitor the memory usage. If you
change icons frequently, we recommend you increase
8Tuner's preferred memory size in Finder's Get
Info box.
I
changed the icons, folders etc. and I got tired
of that set, how do I change it back to the way
it was?
You
can download the Original Icon file from 9Tuner's
download page. Once you have downloaded the file,
open any of the files included in the download
package, select all icons, and tune your icons
back to Mac OS 9's default sets.
I
forgot to select "Back Up System Files" option
before I tuned my system. Now I decide not to
use 9Tuner and change everything back to the OS
9 default, how do I do that?
If
you have used the Back Up System Files option
under the Action menu, you can simply choose "Restore
Backup Files" option to restore your original
System files. However, if you did not do this,
you will need to manually copy the original system
files from your system software CD.
To accomplish this, please carefully follow the
steps below:
1. Run Disk First Aid or Disk Tools application
(found in your system software CD) to verify your
hard disk first.
2. Insert your system software CD and restart
your computer (for successful boot-up from CD,
hold down the "C" key while starting up).
3. Open the "System Folder" in your CD, and arrange
the window position so you can see it.
4. Open the "System Folder" in your startup hard
disk, and arrange the window position so you can
see it.
5. Drag the "System Resources" file in your hard
disk into the Trash. Do NOT empty the Trash at
this point.
6. Drag the "System Resources" file from the CD
into "System Folder" in your hard disk.
7. Drag the "Finder" file in your hard disk into
the Trash. Do NOT empty the Trash at this point.
8. Drag the "Finder" file from the CD into "System
Folder" in your hard disk.
9. Drag the "System" file in your hard disk into
the Trash. Do NOT empty the Trash at this point.
10. Drag the "System" file from the CD into "System
Folder" in your hard disk.
11. Drag the "Mac OS ROM" file in your hard disk
into the Trash. Do NOT empty the Trash at this
point.
12. Drag the "Mac OS ROM" file from the CD into
"System Folder" in your hard disk.
After
the swapping files is done, open Startup Disk
control panel, click your normal startup hard
disk, close all windows and restart your Mac.
As you can see, the process simply involves file
swapping.
Please also use Disk First Aid or Disk Tools application
again to verify your hard disk after the restart.
ClickCopy
No
FAQs available at this time.
EjectMenu
When
I am in the hot key setup dialog, there are no
drive names for me to select.
You must insert the disk into its drive. If the
disk you are setting up is already in the drive
or if you insert the disk after the setup dialog
has displayed, click the "Rescan" button to refresh
the drive list.
When
I try to set up hot keys for my network drives,
none of the mounted network drives shows up in
the setup dialog.
EjectMenu's
hot key feature looks for the unique driver reference
number that your system assigns for each drive.
Since network drives do not have unique driver
reference numbers, you can't set up hot keys for
network drives.
I
have changed the SCSI ID of one of my removable
drives, then the hot key for that drive no longer
works.
EjectMenu's
hot key feature looks for the unique driver reference
number that your system assigns for each drive.
It is possible your system has reassigned a different
driver references number for the drive after you
changed the SCSI ID. Simply set up the hot key
again will resolve this problem.
Finder
Chance
I
have checked a menu item to intercept, but nothing
happens when I select the menu item from Finder's
menu.
Your
Finder menu item's text may be different than
FinderChance's built-in lookup text (default to
Mac OS Finder's menu item text). Click the Icon
button on the right side of the checkbox, then
enter the correct menu item text that matches
your Finder. This also applies to localized version
of Mac OS other than US English.
FinderMenuTuner
No
FAQs available at this time.
I
Love Native! Pro
I
have a high capacity hard disk and hundreds of
thousands of files stored in the disk. When I
scan my entire hard disk, the list window displays
scanned files then suddenly I Love Native! crashes.
I
Love Native! Pro uses the standard Mac OS list
control definition, which has 32K of limit. If
the disk or folder you scan contains more files
than I Love Native! Pro can handle, try to scan
each sub folder individually.
When
I run I Love Native! Pro v3.0, an error occurs
and tells me that "IconServicesLib"
cannot be found, then the program quits.
This
error occurs only on I Love Native! Pro v3.0 with
Mac OS 8.0 on PowerPC machines. The I Love Native!
Pro v3.0.1 or later has this problem corrected.