For technical
questions about, or experiencing difficulty with, our software products
FAQs
Select a specific category and view all of its frequently asked
questions and answers
Have a problem using our software? Try
the documentation first. If you haven't already done so, please read
the electronic manual that came with the software you're using.
Can't find a solution in the documentation? Try to look
for your answers in the Frequently Asked Questions
section.
Still don't see it? If you don't see an answer to your
question in the FAQs section, submit your questions via our Tech Support Form. We will answer your
questions via email.
Find answers fast with our Frequently Asked Questions area.
Look here first before contacting us as we have posted the most
frequently asked questions with the answers. Frequently asked
questions, otherwise known as FAQs, are the most common questions asked
by our users. We regularly update these pages so check our FAQs first
when you are having a problem with something. Chances are...you'll find
the answers to your questions.
If you have problems using DragonOne software and your
questions are not answered in the documentation or FAQs area, you can
send your questions to us for troubleshooting. Please note that we are
not equipped to provide extensive individual attention for each
problem, but we will reply to you as soon as possible.
If you have lost your registration code or serial number for
the DragonOne shareware product you purchased, you can send an email to
us and we will be happy to retrieve your registration information for
you! Please make sure you include your full name, DragonOne shareware
product name and version number, address, email, and any other
information that can help us identify yourself.
Help us make our software better! If you discover any bugs in
our software, please help us eliminate the bugs by sending your bug
reports to us. We appreciate your help!
