Shareware Developer
For technical questions about, or experiencing difficulty
with, our software products
Have a problem using our software? Try the documentation
first. If you haven't already done so, please read the
electronic manual that came with the software you're using.
Still can't find a solution in the documentation? Send your
questions via email, and we will answer your questions as
soon as possible*.
Technical Support
If you have problems using DragonOne software and your questions are not answered in the documentation, you can send your questions to us for troubleshooting. Please note that we are not equipped to provide extensive individual attention for each problem, but we will reply to you as soon as possible.
Registration Code/Serial Number
If the registration code or serial number for your registered DragonOne shareware does not work, or if you have lost your registration code or serial number for the DragonOne shareware product you purchased, you can send an email to us and we will be happy to retrieve your registration information for you. Please make sure you include your full name, DragonOne shareware product name and version number, address, email, and any other information that can help us identify yourself (address and email should be the ones that you used when you made your purchase). If you purchased any DragonOne shareware via eSellerate, you can retrieve your registration code or serial number via eSellerate's After-Purchase Services site.
Report Bugs to Us
Help us make our software better! If you discover any bugs in our software, please help us eliminate the bugs by sending your bug reports to us. We appreciate your help.
* Please note that we are not equipped to provide extensive individual attention for each problem, but we will reply to you as soon as possible. Due to unforeseen family matters for an independent developer, please be patient if we can't reply to your emails right away.